A High Quality Funeral Service From An Independent Family Funeral Director,  Putting People Before Profit 

What families we have helped say about us


Thank you to everyone who helped handle our Dad's funeral yesterday.

As our Dad died suddenly we weren't at all prepared for the daunting task of his funeral and were quite worried but you all handled us with care and the upmost consideration. We were kept up tp date with everything and everything was explained.

The funeral itself was handled with the dignity and respect our beloved Dad deserved. The service was a celebration of his life and really beautiful and the Minister Fiona was really lovely.

We really couldn't of asked for anything better, your service was second to none and your price could not have been beaten.

Again we thank you.

Vicky and Jacqui Tracey

Dear Sally,

I wish to thank all of the staff who organised and attended at my mother's funeral. Everything was handled with great sensitivity and a quiet efficiency. I felt that I could not have wished for more at a very difficult time. The funeral was really beautiful. Thank you so much.


Kind regards


Dear Sally 


My sister Susan and I would like to thank you,Dominic and all the staff for all your help and the beautiful funeral service of our mother, the late Alice Grimley. We would also like to say that the service by Darren was exactly what we were hoping for,in reflecting the life of our dear mum.It was humerous,sad, and poignant at all the right moments and was a perfect tribute to the life of Alice.Everyone who attended commented on how good the service was performed.

Your Sincerely,



Having to organise a Funeral for my Father who was staying with us had not been planned and therefore I had not got anyone in mind when my Father Died. As a matter of principle I would not use one of the Funeral Directors based at the entrance of Stepping Hill Hospital as I think it smacks of ambulance chasing with them being in such a prominant place. I am so glad that we did use Cremdirect as from the moment I spoke to Sally I knew we were in safe hands. The staff were so helpful and professional and the service conducted by Fiona was just what we wanted. Everything was perfectly arranged and seamless taking all the stress off our shoulders Thank you so much, a great team and a great price. I would have no hesitation in recommending Cremdirect to anyone.

To all the staff at Cremdirect, I would like to say a sincere thank you for the wonderful, professional service you provided at this very difficult time! Not knowing what to do as never had to deal with a funeral before, you were always at the end of the phone! On the day the way that the funeral was conducted was extremely professional, dignified and your staff were compassionate! I would not hesitate to recommend Cremdirect to anyone! Kind regards, Sue Ireland and Family

I would like to say thank you for your services in dealing with the death of my much loved son and brother from the phone call to Lee coming to the house to see me and my daughter he was so lovely also i liked to thank Fiona for her lovely words on the day it made it special that it looked she knew my son and also how Lee looked after thing at the crem. in Lytham he was so good and kind he even managed to get a lock of my sons hair which was so short that i could keep i would recommend his place and the people who worked for him again thank you for your good services elaine and sarah hardcastle preston

I would like to say a very big thankyou to lee and sally and all the staff at cremdirect for the very proffesional and caring funeral of my father bernard nicholls. we booked through you after reading some testimonials on your website and all i can say was how very very good and caring you all are it was a pleasure to meet lee . sally kept us informed every step of the way as i have never had to do this before it took a lot of strain off me and i and my family are very gratefull to you. i hope your buiness goes from strengh to strengh you deserve it . it just goes to show the price you charge is half the price of local funeral directors and as far as i am concerned yours is 100% better. thankyou all once again. michelline.

Hi Sally, my sister & I would like to thank all at Crem direct for the professional and sensitive way that you handled my mothers funeral in Preston recently. From the very first phone call, the service you provided was thoughtful and caring and your suggestions were most appreciated. In particular, the attendance of a Humanist minister to conduct the short service was a really nice idea. Fiona was low key but sensitive and proved to be just was needed at the service. At a difficult and emotional time it was good to have the support of a profesional company around us and Ruth and I thank you for that. Kind regards Roy Hayes

I would like to convey my thanks to you for the way you conducted the funeral of my mother on the 23rd May. It was done with the utmost professionalism and at a very fair cost too. Fiona was brilliant in the way she helped us through the service in the chapel and many remarked on how nice and unconventional it was. Lee was excellent in the way he carried out his task with absolute politeness and respect for the occasion, a true gentleman. The day went quite well with much credit going to you. I can say in all honesty that my mum would have been proud of the send off we gave her. Well done to you all!


I can and will thoroughly recommend you to anyone I know who has or is about to experience a bereavement.


Best regards,

                              Mike Poynton.

I would like to thank you all on behalf of the Griffiths family, When our grandad passed away, we found ourselves in a difficult situation, ringing around local funeral directors the price of a simple funeral was topping £3500, money we didnt have. After searching online we came across Crem direct, I gave Sally a call to enquire the details, she was lovely and put my mind at ease straight away and organised for Lee to come and speak with the family, taking the time to listen to what we wanted. Nothing is too much trouble, from the music we wanted to the crematorium we wanted, it was all sorted for us, a big relief at a time of great sadness. As my grandad was not a religious man we opted for a humanitarian service, this was conducted by Fiona, for just a small fee, I found it most comforting the way she spoke about grandad. It was as if she had known him. The family had gathered different pieces of writing grandad had done throughout the years and it was lovely to hear them read out. Everyone was saying what a nice service it was, and agreed it would have been what grandad wanted. I would recommend your services to everyone. Miss S Griffiths and Family

Sadly we have had to use the services of Crem Direct twice in three weeks as both my parents passed away. We had done some research earlier in the year as their deaths were expected. I cannot emphasise enough DO NOT be put off by the name or think Crem Direct will cut corners to achieve the price. The service has been first class. Dominic has been to our home twice and has been excellent with the right balance of sensitivity, care and support. Whenever we have called and spoken to Sally the phone has been answered promptly and she has answered our questions swiftly. They do not have fancy offices, just offer a straight-forward caring service, allowing you to tailor make your requirements, and if you want "extras" or have additional needs this is no problem. A big thank you to all the team for making this stressful time bearable Regards David Harding

Would just like to thank cremdirect for conducting My Fathers funeral as we couldn't of asked for a more concerning, friendly and helpul service. Don't let the price put you off as these people give you what all the other overpriced people give you and were constantly on the phone ensuring that everything was going ok. We never once were pushed into buying things you dont need and were given advice rather than being sold stuff. A special thankyou to Dom and Sally who went the extra mile to help us and gave us a first class and compassionate service. At times when your sad and vulnerable other service providers can take advantage of you but at Cremdirect you never ever feel pressured and I personally would recommend them to anyone. Thanks again your were excellent, Peter.

Dear Fiona,

I would just like to thank you so much for the service you performed yesterday.

Everybody said how great it was.

The way you went about things, stopped it being a time of great sadness, but a time to say goodbye.Many people afterwards told me what a beautiful song 'I Believe' was, so it was a great idea to play it in the middle.

Keep safe & well,

All our thanks,

Hello Sally,
Roger and I would like you and your team for the professional and thoughtful way you conducted all aspects of Edith's funeral. We would recommend you to our friends who needed these services.Thank you again and please tell Fiona her service was perfect .

Dear Adrian and Sally and Everyone

I would like to thank every one at Crem Direct for their help and care for helping my husband and I through a difficult time.

The funeral was for Douglas M Simpson and you all guided us through each step until in the end it was perfect. 

Adrian was a great help in each step and I hope he now likes Chopin.  Sally helped to guide us initially and found the music Mr Simpson would have liked.

The casket was perfect and we felt very comfortable with all of it.  I made a donation to Cancer research instead of flowers so that sits well with us also.

Thank you for the extra support of the bearers which made more of a crowd to attend this funeral.

Regard to you all

Patricia and David Bowling

The shock of a sudden passing is hard enough to cope with, however, an additional shock maybe encountered when one realises that a funeral has to be arranged and paid for. Acting on behalf of my elderly parents, I had to quickly re-arrange my plans after being quoted £3,000 to £3,500 for a simple cremation service. After a quick search on the Internet I soon found the CREMDIRECT Web site, which contained all the relevant information and was very easy to understand. When I phoned CREMDIRECT to book my brother's funeral, I found the staff to be warm and friendly and sympathetic to my needs. The total cost of the funeral vvas £1,870 which included a Humanist Celebrant (Fiona) AND THERE WERE NO HIDDEN EXTRAS. I ordered a simple wreath from the florist recommended on the Web site, which was delivered directly to CREMDIRECT the night before the funeral. The florist 'Tallulah Blooms' offer a wide range of products and the fact they delivered these to CREMDIRECT took all the stress out of the situation (this being one less thing to worry about).
My brother's funeral was held on Friday 22nd March 2013, which of all mornings, just happened to be the morning when the North West of England received a LARGE AMOUNT OF SNOW. I was really worried that the service would be canceled, but received a reasuring phone call to say the Hearse was on its way and everything was going ahead as planned. I am truly grateful for all of the staff who turned out in those dreadful conditions and made the service possible. As for the service - my brother was not religious, therefore the idea of a Humanist Celebrant to conduct the service suited our needs. Fiona did an excellent job of celebrating my brother's life which included some lovely poems some of which appeared to have been written just for him.
The death of any family member is obviously not a pleasant experience, but if you are planning a cremation you can certainly ease the financial side of things by using this funeral director. This is the first time I have ever had to arrange a funeral and in my experience I would certainly recommend CREMDIRECT to anyone.
Mr E.D. Jones / Warrington, Cheshire / March 2013.